IT News - CRM

12 Reasons Why Your CRM Fails...And How To Fix Them
Business 2 Community, September 26th, 2019
Few things are as frustrating as going through the expensive, time-consuming process of implementing a new customer relationship management (CRM) system, only to see it fail

"It's an all-too-common problem, with multiple industry studies claiming failure rates between 47% and 63% for new CRMs. To avoid this costly situation, it's important to understand how and why a CRM fails. If identified early, most of these issues can be corrected long before they threaten the entire CRM project.

Let's take a look at the 12 most common reasons that a CRM fails, and how to fix them.," writes Jennifer Karpus-Romain in Business 2 Community.

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