IT News and Events
Jun 22nd, 2020 — Jun 28th, 2020 Generate the Custom HTML Email for this Issue
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Volume 267, Issue 4 << Previous Issue | Next Issue >>
IT News - CxO
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6 Ways To Make IT Operations More Efficient
As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here's how to streamline IT operations and trim budget while still fueling business growth
"The year started bright for CIOs, with most expecting healthy budgets for 2020. Indeed, surveys pegged the majority of IT budgets as up over last year," opines Mary K. Pratt in CIO.

"Now many CIOs are preparing for a complete turnaround, as COVID-19, economic shutdowns and the growing potential for a global recession hit hard at organizational revenue.

As a result, IT budgets are now expected to decline..."

CIO, June 15th, 2020
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6 New Rules Of Engagement For CIOs In 2020
Since the pandemic began, we've seen seismic shifts in customer focus and operational speed. Waters Corporation CIO Brook Colangelo shares how to embrace new opportunities
"Take a moment to reflect on what a typical weekday looked like for you as a CIO back in February," writes Brook Colangelo in The Enterprisers Project.

"Maybe you were wrapping up your annual planning or preparing a retreat to motivate and inspire your teams for the year ahead. You might have been determining which vendor meetings to make time for or planning which conferences to attend..."

The Enterprisers Project, June 17th, 2020
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3 CIOs Talk Driving IT Strategy During COVID-19 Pandemic
At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery
"The COVID-19 pandemic scrambled business operations more profoundly and rapidly than any event in most people's living memory," writes Gabriella Frick in SearchCIO.

"At leading organizations, CIOs are playing a crucial role not only in helping navigate the uncharted territory, but also in capitalizing on emerging opportunities created by the upheaval.

"How do we come out of this crisis even stronger than before?" said Mojgan Lefebvre, executive vice president and chief technology and operations officer at Travelers Insurance and one of the finalists of the 2020 MIT Sloan CIO Symposium Leadership Award.

SearchCIO, June 19th, 2020
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What Causes Technical Debt - And How To Minimize It
How does technical debt accrue in your organization - and how can you keep it to a manageable level? Consider these four strategies
"Technical debt is all but inevitable," opines Kevin Casey in The Enterprisers Project.

"In fact, even the headline for this article presumes some level of tech debt in your organization - because unless you work in a magical fantasy land where the code is always pristine and developers never have to make trade-offs, it's true. Most IT leaders and software engineers will agree with this premise to varying degrees..."

The Enterprisers Project, June 18th, 2020
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Gartner: CIOs Should Start Preparing For Coronavirus Recovery Cost Cutting
To recover from the Covid-19 lockdown, businesses will need to cut costs. In doing so, Gartner urges CIOs to look at value and cost optimisation
Cliff Saran writes in ComputerWeekly, "Analyst Gartner has urged IT leaders to develop a cost optimisation framework to help determine where to reduce IT and business costs as their organisations plan for business recovery.

Economic recovery from the coronavirus will require CIOs and business leaders to evaluate cost-cutting measures, cost optimisation and projects that can deliver business value within a timeframe required by the business..."

ComputerWeekly, June 15th, 2020
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Making Employee Experience A CIO Priority
Employee dissatisfaction can have a long-term negative impact on your business. Here's how to turn things around
"CIOs are under tremendous pressure to cut costs, produce innovative new products and services, hire top talent, and even transform the organization's business model,' writes Mitch Betts and Martha Rounds in CIO.

"With so much on the CIO's to-do list, the internal employee experience is in danger of falling to the bottom of the CIO agenda.

Digital transformation has set the CIO's attention on external customers, but 'there's a piece of the IT organization whose customer is the employee. Yet that always seems to come last in terms of attention and funding. IT departments generally don't put the best talent on that,' says Claus Jensen, CTO/CIO at Memorial Sloan Kettering..."

CIO, June 17th, 2020
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IT News - Storage
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Getting Unstructured Data Under Control
Data growth is the one exponential we can all relate to and will continue to grow into the future
Jeffrey Burt writes The Next Platform, "IDC envisions that in 2025, the amount of data will be generated just for that year alone will be a staggering 175 zettabytes, and we will keep a lot of it with the desire of transforming data into information and then transmuting that into money. This is the promise of what we have called data processing and information technology for the past five decades, at least. And that will never change..."
The Next Platform, June 18th, 2020
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Managing Data Migration Challenges
Data migration is a thankless task that needs to be performed periodically during hardware refreshes, and of course, regularly to keep expensive storage systems tidy
Chris Evans writes in architectingIT, "Fortunately, for traditional block-based workloads, the introduction of technologies like server virtualisation have taken most of the pain out of the process. However, migrating unstructured data still seems to represent a challenge. As a result, we see solutions from companies like Hammerspace, Komprise and Datadobi looking to both ease the process and take advantage of hybrid multi-cloud configurations..."
architectingIT, June 16th, 2020
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What Is The Difference Between Memory And Storage?
Storage and memory, while connected, fulfill separate roles in a computer. Memory meets temporary data access needs and storage retains data and other files over the long term
Brett Cooper, Rodney Brown and Stacey Peterson write in SearchStorage, "The terms memory and storage both refer to a computer's internal storage space. Memory is where an application puts the data it uses during processing. A storage drive is where data is placed for long- or short-term retention.

The storage drive was traditionally an HDD, but SSDs with flash memory modules are now commonly used for primary storage. System memory, often referred to as random-access memory (RAM), is faster than disk or flash storage, but it's also usually more expensive on a per-gigabyte basis..."

SearchStorage, June 16th, 2020
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World To Store 200ZB By 2025 - Cybersecurity Ventures/Arcserve
The 2020 Data Attack Surface Report, sponsored by Arcserve, LLC, estimates data stored in the cloud will reach 100ZB by 2025, or 50% of the world's data
"Data growth is driven by a rapidly expanding universe of Internet users, apps, and IoT devices. More than 5 billion people currently access and store data on their digital devices and in the cloud. Roughly 7.5 billion people will be doing the same by 2030.

The report predicts 338 billion lines of new software code will be generated in 2025, up from 111 billion in 2017.

The IoT market is due to reach 31 billion connected devices this year and 75 billion IoT devices by 2025, according to Cisco..." - StorageNewsletter

StorageNewsletter, June 18th, 2020
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IT News - AI
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Where Enterprise IT Can Really Apply AI
Artificial intelligence is no magical solution but the technology has real-world uses in a variety of enterprise systems, especially around analytics and anomaly detection use cases
Galen Gruman writes in CIO, "Artificial intelligence (AI) is something every IT organization must have in place to succeed. Or so you would think given the steady hype exhorting the technology's importance.

Yes, AI can provide business value. No, it's not going to magically solve all your organization's issues..."

CIO, June 16th, 2020
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IT News - CRM
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Best CRM Software & Tools
Customer relationship management (CRM) is essential for companies of all sizes as a business strategy. CRM software encompasses a wide area of interactions and activities between a company and its customers
"As a business strategy, it helps in understanding the customer, retaining them, attracting new ones, and winning new deals," writes Jose Maria Delos Santos in Project-Management.com.

"It increases profitability and decreases customer management costs.

The Internet and advances in technology brought about new CRM software that is scalable and customizable, with powerful engines for prediction, analysis, automation, and streamlining of operations..."

Project-Management.com, June 17th, 2020
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Cloud CRM Enlisted In COVID Contact Tracing
As communities start down the road to reopening after pandemic-related shutdowns, public health officials are urging caution about the coronavirus's continued spread and turning to digitized contact tracing to help track the threat
Stephanie Kanowitz writes in GCN, "Although deploying trained case workers to trace contacts of those exposed to a communicable disease isn't new -- it's been used to track smallpox, HIV and SARS, for example -- using technology for the job is. A recent report from Johns Hopkins University provides tips for public health agencies using digital contact-tracing tools, such as ensuring that technology design is flexible enough to change along with conditions, data is available to health professionals in a de-identified form and the solution has base features to protect privacy plus optional ones, such as location..."
GCN, June 16th, 2020
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CRM Process Automation: How To Implement In Your Organisation
Tech experts provide their tips on how to effectively implement automation into your customer relationship management (CRM) process
"Implementing automation technology can benefit an organisation in a variety of ways," writes Aaron Hurst in InformationAge. "Getting tasks done without the need for human intervention can speed up operations round the clock, so it's little wonder that this is becoming more common among companies. But how can customer-facing teams effectively carry out CRM automation?..."
InformationAge, June 18th, 2020
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IT News - HR
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4 Virtual Recruiting Strategies To Implement After COVID-19
Hiring has changed due to COVID-19. Here are four virtual recruiting strategies to follow as you adjust to online hiring
"In a COVID-19 hiring landscape, developing great virtual recruiting strategies is critical," notes Mark Feffer in SearchHRSoftware.

"Whether your company is hiring now to keep your business operating, or planning to rebuild the workforce as the pandemic abates, the work of screening and hiring candidates has changed. However, pivoting to virtual recruiting may not be as difficult as you think it will be. For one thing, many of the tools you'll need are already in place..."

SearchHRSoftware, June 15th, 2020
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7 Tips For Employers Navigating Remote Recruitment
Hiring experts explain how companies should approach recruitment when employers and candidates are working remotely
Kelly Sheridan writes in Dark Reading, "The coronavirus pandemic has changed the professional lives of millions. Some employees are new to working from home; many others have been forced into the job market. Now job candidates and their potential employers alike face the challenges of a remote recruitment process..."
Dark Reading, June 17th, 2020
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Remote Hiring Wins Have CIOs Rethinking Recruitment, Post-Pandemic
IT leaders at NetApp, CommScope and DocuSign have taken to recruiting talent virtually, which may become permanent practice even after concerns about the coronavirus pandemic subside
Clint Boulton writes in CIO, "Wary of missing out on top talent during the coronavirus crisis, IT leaders are hiring everything from junior staff to senior technology managers from afar. Their modified courtship tactics - incorporating video conferencing software and virtual whiteboards in lieu of in-person meetings - have proved so effective that CIOs are rethinking their hiring strategies for the eventual relaxation of social distancing practices..."
CIO, June 19th, 2020
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IT News - Security
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83% Of Global 2000 Enterprises Have Not Adopted Basic Domain Security Practices
There are significant shortfalls in enterprise domain security practices, putting organizations' internet-facing digital assets at risk to threats, including domain name and DNS hijacking, phishing, and other fraudulent activity, a CSC report reveals
"According to the report, 83% of Global 2000 organizations have not adopted basic domain security measures such as registry lock, which puts them at risk for domain name hijacking.

The report indicates a wide industry disparity in domain security maturity with information technology and media and entertainment industries more likely to embrace available security controls, while industries such as materials and real estate trail behind..." - HelpNet Security

HelpNet Security, June 17th, 2020
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What Will Cybersecurity's 'New Normal' Look Like?
The coronavirus pandemic has forced changes for much of the business world, cybersecurity included. What can we expect going forward?
"From the way restaurants operate to how sports are played, many people expect life to operate a whole lot differently in the pandemic's aftermath. The big question for us, though, is what will the new normal be for those in cybersecurity?" asks Curtis Franklin in Dark Reading.

"I think it's worth pointing out that there's only two ways security changes: a fundamental change in the business environment - because security is there for business - or if the threat changes," says Bryson Bort, founder of SCYTHE and GRIMM, and co-founder of the ICS Village. "On the first point, clearly business will be different going forward. I think we finally crossed a Rubicon for remote workers, which changes the threat surface."

Dark Reading, June 19th, 2020
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Because IT Security And The C-Suite Are Misaligned, Digital Transformation Increases Cyber Risk
While digital transformation is understood to be critical, its rapid adoption, as seen with cloud providers, IoT and shadow IT, is creating significant cyber risk for most organizations
"Today, these vulnerabilities are only exacerbated by misalignment between IT security professionals and the C-suite.

The research by CyberGRX and Ponemon Institute surveyed 900 IT security professionals and C-level executives covering financial, healthcare, industrial, public sector and retail industries..." - HelpNet Security

HelpNet Security, June 18th, 2020
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4 Ways Employee Home Networks And Smart Devices Change Your Threat Model
Home routers, printers, security systems, DVRs, gaming consoles and other smart devices can significantly change the threat model for the corporate network
"Many employees at businesses worldwide have been forced to work from home because of COVID-19 related social distancing mandates," writes Jaikumar Vijayan in CSO Online.

"The security of employee home networks, and of the devices connected to them, are becoming increasingly important considerations for organizations that need to continue to support a large remote workforce for the foreseeable future..."

CSO Online, June 16th, 2020
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Cloud Security Alliance Offers Tips To Protect Telehealth Data
As telehealth grows more common, security experts address the privacy and security concerns of storing health data in the cloud
"The COVID-19 pandemic has pushed healthcare organizations to make telehealth a top priority," opines Kelly Sheridan in Dark Reading.

"As they do, they're forced to confront privacy concerns related to information access, usage, and alteration, as well as the security of public cloud services where health data is stored.

As the Cloud Security Alliance (CSA) explains in a new report on protection of health data, "telemedicine" and "telehealth" should not be used interchangeably. The former refers to the clinical diagnosis and monitoring by technology; the latter has a broader definition..."

Dark Reading, June 19th, 2020
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6 Key Identity And Access Management Benefits
Identity and access management is beneficial not just for users, security and IT admins, but also enterprises as a whole. Read up on the six key advantages of an IAM framework
"Years ago, when users required access to a specific system, application or other corporate resource, they were provided a username and password tied to the access level they needed" writes Sharon Shea and Andrew Froehlich in SearchSecurity.

"While this was a viable option when the number of IT services was small, it didn't take long before the number of accounts a user had to manage reached a dozen or more. To keep track of all these account usernames and passwords, many end users resorted to writing down their account information on sticky notes that they stuck to their monitors for all to see. Understandably, this type of password management is a big no-no by anyone's security standards. Thus, IT needed a way to better manage the growing number of user accounts. The answer was identity and access management (IAM)..."

SearchSecurity, June 17th, 2020
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IT News - Linux
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Why Desktop Linux Still Matters
The fabled 'Year of the Linux Desktop' has never materialized, and it likely never will. Does that mean Linux on a desktop PC is irrelevant? Not at all! Desktop Linux is still awesome
Dave McKay writes in How-To Geek, "Dirk Hohndel, who was then the chief Linux and open-source technologist at Intel, predicted that in 1999, Linux would penetrate the PC desktop market and displace Windows. He's credited with coining the phrase 'the year of the Linux desktop.'

Two decades later, we're still waiting. Every year or so, an industry pundit will stick their neck out and declare that year the year of the Linux desktop. It's just not happening. About two percent of desktop PCs and laptops use Linux, and there were over 2 billion in use in 2015. That's about 4 million computers running Linux. The figure would be higher now, of course-possibly about 4.5 million, which is, roughly, the population of Kuwait..."

How-To Geek, June 18th, 2020
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